The
statement I am about to make is one hundred percent true and happened
and there are many people who can attest to this including www.beenverified.com 's own call center:
Not quite a year ago, through the power of suggestion by
friends and family as well as television advertisements, we decided it best to
invest in the company known on the web as: www.beenverified.com
Their advertisements suggest that you can check out anyone
you feel may be letting into your own home, such as a baby sitter, or someone
you are planning to date. You can also run reverse phone number look ups, on
the number giving you harassing calls! They offer many services! And you can buy a package of an entire year,
or just check a person, phone number or whatever that ails you one at a time.
They also offer you the pleasure of trying them before buying, giving you a
Month for free, to see if their business is in fact what you had hoped or
anticipated it would be.
I am a Notary Public, as well a Criminal Justice Major, as
well as a Landlord, and Manager of an entire Community.
Even before purchasing my year at www.beenverified.com I have had a cyber bully,
one that anyone that knows me, knows about. This person stalks me on www.facebook.com as well as www.twitter.com and at one time had written
blogs about me, until forced to delete them.
This very same person has posted several
false reports on and about me on www.cyberbullyingreport.com
(<~~~this site has been reported by many to the FBI!) including the
release of my social security number, which remained on their
site for several days, and then managed to be picked up and farmed out
by other
hackers and internet criminals, and reposted elsewhere.
Because of the release of my social security number; along
with my phone number, email address, home address, date of birth, and yes: even
an imaginary figure claiming to be my weight: the bank account that my husband
and I hold together was now compromised, as well as my www.paypal.com account, and other things.
Instantly we were drained of funds, and everything about me was all over the
net for all to see, the only choice I had was to keep an eye on my own identification,
and protect my own asset: myself. Therefore, under the advisement of counsel
and the Police, we sought out my credit reports, and then joined www.beenverified.com to keep an eye on
anything and everything happening to and about me, especially with my own name
and social security number.
In the meantime, a friend of mine, whom is also being
bullied, also by my cyber bully as well as others- I had decided to offer up my
services of my account to check my friends’ own name out for him, since people
are accusing him of being a pedophile, and other malicious things. He gave me
permission. This is all happening on www.twitter.com
and I have all of the tweets to verify this factor, as well as the proof from
the person in question, who is willing to attest to this factor, and has claimed
to have contacted www.beenverified.com
on my behalf.
In the meantime, my cyber bully, contacted the www.beenverified.com as well as the www.twitter.com account @Beenverified and
tells them publicly that I am using my
account for illegal activities, including researching my bully, as well as
other things. The www.beenverified.com
twitter account gives my bully the toll free number to contact them. At this
point, my Bully proceeds to call them and accuse me of many things, until
finally after several calls, they finally decide to suspend my account.
I didn’t find out it was suspended until I had to use their
services again, which I did so when checking on my social security number
activity as I did each and every week religiously.
The representative point blank told me who the complaint
came from, and what was said, and that it had originated on www.twitter.com, which I had already knew,
because my cyber bully, was kind enough to link my name into the conversation.
The woman on the other end of the phone whom identified
herself as “Heather” asked me if I was a Landlord. I answered yes. I do not and
did not lie. Rather than ask me what I used my account for, or research the
history, to wit I know she or any computer geek can do, she said: “Ma’am I
regret to inform you that you cannot use our services to screen your tenants.”
I responded with, “I never said I was. I haven’t yet. I haven’t
needed to, my tenants have all been Floridians thus far and I simply run them through
“Brevard County EFacts Page” located at:
http://webinfo4.brevardclerk.us/facts/facts_search.cfm which is a local page,
which is not your page, and has nothing to do with you.”
“Mrs. Williams I have a report here from one Mrs……….. who
claims she tried to rent from you and you turned her and her husband down after
you ran their credit and back ground check through our system, and informed her
as such, according to her. She claims to have this written in writing and
signed by you.” The person whose name I have omitted, is of course, my cyber
bully. And the woman has never applied to live in any of my homes, no matter
what she says; or should I say: believes.
“Sadly, I regret to inform you that the person in question
is my cyber bully, and has never applied to live in any of my residences,
rentals, or places that I Manage. You
have been misinformed.” I explained.
“Regretfully, this complaint came through and now that you
and I have spoken, and you admitted to me that you are in fact a LandLord, I
will be in fact refunding you the whole $99.00 and closing out your account. I
apologize for this inconvenience.” Heather, of www.beenverified.com explained.
“This is totally wrong and fraudulent! You are taking the
word of a known and convicted felon over a known business woman, whom is trying
to protect herself and her assets! And you are refusing my monies over this?
How can you do this?! I cannot believe this is happening.” I gasped in utter
awe.
“Ma’am you can just as easily open another account under
another email address. All you need to do is not let Mrs. …….. know what that
email address is, and she will be unable to report you. The fact that you
provided her with your email address, is the only way she sought you out and
reported you this time. Otherwise, her claims would have just been
unsubstantiated. Do you understand
what it is that I am telling you Mrs.
Williams?” Heather of www.beenverified.com
stressed to me, as she spoke several words slower then others, as if to make a
point.
“I think what you’re basically saying is this account is
closed all because some person can say whatever they want, and that because she
knew my email address, and I told the truth about being a LandLord- never
stating I did anything you in fact said I did; that I can open another account
I just have to use another email address, and not let the woman know it. That I
can do, no problem.” I responded,
still quite irritated.
“I’m not agreeing or disagreeing with you Mrs. Williams, but
with what you have going on, I would suggest enrolling in www.beenverified.com to protect yourself
and your assets and I do apologize that it has came to this. Please have a nice
day.” And she hung up on me.
For Months, I sat quietly and discreetly until one day, my
friend asked me a few questions about how I was doing, and why my cyber bully,
was back to attacking me so hard. I at the point, made it public on www.twitter.com what had been happening, and
it was then that I noted that the www.twitter.com
account @beenverified had blocked me.
The person whom I ran a back ground check on, with their
permission posted publicly to the www.twitter.com
account @beenverified and he also sent an email to them and informed them as
well; that he had given me permission. If he received a response, he never
stated as such, so I presume he too was ignored.
My cyber bully, again, links to @beenverified and thanks
them for blocking me, and banning me from their server and cancelling my account.
This person states they feel safer now, and so should the rest of the World.
Recently; I contacted www.beenverified.com
and spoke with a Supervisior, or at least someone pretending to be, named
Marcus Bishop. He told me that yes; if you know the account holders email
address, and know for a fact and state as such that a person is doing bad things with their www.beenverified.com account, they will
refund and close anyone’s account without any just cause or proof, just to
protect the Public. Especially if the person making the complaint has done
their research, and finds that the person in question is violating the TOS (Terms
of Service) to their company. But again, they do not require any
proof, whatever you as the complaining party says, is fact; as far as their
concerned.
My question to you is this, if you don’t want a person to
look up another person, than why make the company in the first place?!
Next, although I did not do what it is that I am accused
of, I find it unjust and wrong to automatically just believe everything you
hear to be true and fact. I do not appreciate the fact I was not even given my
own chance to defend myself, instead I was asked a question, and then judged,
on that in itself, which had nothing to do with why I had in fact joined www.beenverified.com in the first place.
So my honest opinion about www.beenverified.com is and could be a
good service, the price is right, but they obviously have fine print, and that
fine print changes daily. I like the fact that every time I have called in, I did
get a very good speaking English American person who took the time to speak to
me, and am grateful that I spoke to a real person and not robots! I am glad
that they do not give out social security numbers to people when you search
them out, and that they do protect people’s privacy in that aspect. I also do
like the convenience of their mobile application for my Android phone. I was
impressed that although I had been with them for well over 6 months, when the
fraudulent complaint came in about me, they refunded me the entire price and
did not chop it up for the months prior that I had already used.
However, I am deeply unimpressed with the fact that
customers can call in and lie, and that the www.twitter.com
account is also into playing the childish net games and plays into encouraging
cyber bullying. Whomever is running the internet www.twitter.com account for @beenverified for
the last nine months, I honestly feel needs removed. They are delusional and if
they have and are doing this to anyone else, I feel sorry for the other
parties. Someday, I hope to see this account act more professional and at the
very least post a public apology.
www.beenverified.com
I give your services sadly a one out of five stars. You are very unprofessional
and do not have a clue what you’re doing. You need to come up with a better
plan, the customer is not always right. Sometimes the customers lie. I strongly
suggest doing your own homework before judging and out casting stones. Your
services could be a great thing, sadly you are unable to let it amount to such.
Might want to read some ranting on the customer reviews here too:
http://reviews.peoplesearching.com/BeenVerified_com/ Apparently I am not the only unhappy customer.....
Deneale and I had a brief misunderstanding and as a result she had concerns over things she had on twitter. Also, an individual from the group bullying me contacted her and attempted to get her to join them in bullying me.
Deneale, bothered by this unilateral and unwanted contacted decided to use Benverified.com to conduct a background check of me. Before doing so she asked for my permission, WHICH SHE DID NOT NEED, and I granted it.
Deneale then made public that she did the check and that there was no criminal record of any kind.
Her bully was promptly contacted and her bully allied with that group to further bully Deneale.
As a result of her honesty, Deneale has been the subject of numerous demeaning articles by the blogger who leads that group as well as the torment by her bully as described in this article.
I did contact Beenverified and got the same answers as did Deneale.
While their solution of changing e mail addresses is a simple one, it is still a weakness of their service. There are services such as beenverified that will allow landlords and other commercial enities to do similar background checks of this nature. The differences is that there are per use fees.
This was one of a number of reasons given for the suspension. Beenverified also has to abide by federal regulations regarding privacy rights.
What this incident does show is that there are people who will go to extreme lengths, including making fraudulant reports, when they target someone for whatever reason.
This is a clear indication that the government needs to step in and at least curb some of the most extreme behavior with direct regulations.
MURT