How much is my Bill @ a Nail Salon!?!?

My daughter and I decided to have a girls spa day, before the wedding of my Son, her Brother. Our goal was to get our nails done, nothing more nothing less, and technically it was all we could really afford with the wedding and Christmas right around the corner.

It was Sunday, December 9, 2012 and most every place we went to happened to be shut. So since my Daughter works at the Mall, she decided the Mall just might be the best place to check. And I used to frequent 'Happy Nails" myself there, when I was avidly getting my nails done.

Low and behold, "Happy Nails" in "Merritt Square Mall" was open. And the woman who used to always take care of me, was now the Manager, and she remembered me, after all of this time! I don't know how? Or maybe she was faking? I am not sure, but she spoke to me like she remembered me, and ask about my Son in the Service, and everything, so it just couldn't be coincidence.

We both explained we needed and wanted a full set of nails. The woman laughed and said, and I quote: "No you need to relax, your daughter told me your Son getting married you need feet and legs done too. You need this MaMa!" (My Daughter ran inside first to make certain they were open and told them of our situation.)

I said I couldn't afford all the extra luxuries. She responded, "You know it worth it, and it not lots of money!" And she escorted myself and my my daughter to chairs and sat us down and started pulling off our shoes. Mind you I was wearing boots, I had no intention on doing anything to my feet, for that matter, my ankle was in a brace!

My Daughter looked at me freaking out. Everywhere I have ever had my feet and toes done, to get your toes done it was another $20, give or take. I told her I would pay for it. I decided I would treat her.

They did the routine, to which I put the photos on "Instagram" and that included toenails painted and legs massaged. It was nice. We did not decorate our toenails, just paint. 

Next we had our finger nails tended to. In the meantime, as I am having my nails tended to the Manager comes over and talks to me to tell me how she likes being the Manager now. As she is doing so, she starts rubbing my neck and shoulders. Were socializing. After a bit, she calls over the woman who had originally taken care of my feet, and she proceeded to massage my neck and shoulders while my nails and getting done. 

After about twenty minutes, if that- I proclaim to the woman who massaged my feet, painted my toe nails and now massaged my neck, that she should consider going to School to become a massage therapist or something because she is very good at it. She thanks me, I then ask her to if she can get me change for a $20 bill. She brings me back two $10s. I give her one $10 and say to her, "This is for the excellent massage. You're awesome! You could get away with charging for that! It was heavenly!" She proceeds to thank me, and walks away with her tip, while my nails are still getting done.

Upon finishing, I now learn I owe over $100. I am flabbergasted. Here they charge you separately for each and every little thing they do. Full set over $25. Massage of legs, separate, massage of neck and shoulders that I did not ask for, and did not know I was going to even be getting, was $35. Full set toes, $25 and so on so forth. I liked to have had a nervous break down and almost cried right then and there. 

As I was drying my Daughter and I were loudly discussing our fees, I was also stating I would be putting this out landish nonsense on my blog, so that others would know. So now the Manager, while I am drying, brings me over a box, deep purple, my favorite color, its called "N'Vive" its a "Creme Naturelle" it "Heals cracked skin-calms itching and redness. She announces to me it is an $18 value. I thanked her.

My Daughter proclaimed, "She heard you state that you're gonna write a bad review on your blog. That is the only reason she gave you that!"

The people here are wonderful and friendly. I dearly love them, and enjoy their company. However, they Bully you into their Services, and their fees. And you have no idea what you're getting into, until you're ready to go. The Establishment is very clean, and the people are very friendly and gentle, and they are also creative with the designs and art work! 

I think their prices are too high, and they need to ask and not just assume you know what you're doing and getting. I have never had a massage at a Nail Salon in my entire life, until this one!! That is a fact! And yes, I did enjoy the massage tremendously. And this time, lucky for me, I could afford it. Can you imagine if I would not have had the money? What would they have done? Thrown me in jail? I wonder. Because I tell you what, technically I do not think I was the one at fault here. Service was not offered, but instead, just assumed and tendered. I think they need to point blank ask.

Here are the details on this establishment should you decide to visit them: 

Happy Nails And Day Spa

321-576-0586

777 E. Merritt Island Cswy

Suite 133

Merritt Island, Florida 32952

Hours: 

Monday thru Saturday 10 am to 9 pm

Sunday 12 pm to 6 pm

Happy Nails I give you a 1 on your prices, you are TOO high. I give you a 5 on your service. I however, put you in this blog to allow others to be warned that you give and conduct services without asking. That I think is wrong, and I think sooner or later it will get you into trouble. It isn't right. You need to inform, not assume. It will make for happier customers, trust me. 

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This is what I posted on my "Instagram" page!